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Privacy Policy

This policy explains how information is handled when you visit drnatalielopez.com.

Who this policy applies to

This policy applies to the public website operated by Dr. Natalie Lopez, a single-provider chiropractic practice at 3050 Preserve Dr, Oakville, ON L6M 0T9.

Privacy questions, access requests, and correction requests can be sent to info@drnatalielopez.com or raised by phone at (647) 799-5155.

Information collected through this website

The public website does not have a clinical intake form or a contact form. Please do not use ordinary website channels to send personal health information.

When you browse the site, service providers may automatically receive technical information such as your IP address, browser or device details, pages viewed, approximate location derived from IP address, and how you arrived at the site. This information helps maintain site security, understand website use, and improve visitor experience.

The site uses Google Analytics to understand how visitors use the website. Google Analytics may use cookies or similar technologies and process technical information about a visit. Google explains how it collects and processes data in its privacy and terms information.

The site may also record when visitors use booking, consultation, or call links. This helps improve the website and does not identify visitors by name.

Website hosting, security, and performance providers may process technical information needed to operate and protect the site.

How information is used and shared

Website information is used to operate, protect, and improve the site, understand general site use, and measure whether visitors use booking, consultation, or call links.

Dr. Natalie Lopez uses service providers that support website hosting and security, analytics, and performance measurement. These providers process information only as needed to provide their services. Some may process information outside Canada, where it can be subject to the laws of the country where it is processed.

Information may also be disclosed where required or permitted by law, including to protect the security of the website and its visitors.

Booking through JaneApp

Online booking is provided through JaneApp, a separate service with its own privacy practices. Information entered into JaneApp is not collected through this public website.

Your choices and access requests

You can manage cookies and similar technologies through your browser settings. You can also use the Google Analytics opt-out browser add-on if you do not want Google Analytics to measure your activity across participating sites.

Website information is kept only as long as reasonably necessary for the purposes described here, including security, analytics, and legal or operational needs. Retention periods can vary by service provider and the type of information.

You may ask about access to, correction of, or deletion of personal information held through this website by contacting Dr. Natalie Lopez at info@drnatalielopez.com. Requests are handled in accordance with applicable privacy requirements.

Safeguards and updates

Reasonable administrative and technical measures are used to protect information handled through the public website. No online service can promise absolute security.

This policy may be updated when the website or its information practices change. The current version will always be available on this page.

Last updated: August 28, 2026

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